Relax, knowing that your participants have the support they need, when they need it.
Race Space Help & chat features ensure you don't miss out on any entries because people lose their way. Helpful articles and live chat are always on hand to guide the way!
Key benefits of Race Space Help & live chat
A wealth of helpful guides and tips
Saving time for both race organisers and their participants.
With hundreds of detailed articles on hand, participants can instantly find a step-by-step guide for whatever action they are trying to take. This means less queries for race organisers to deal with and faster resolution for participants.
Frequently asked questions
Are all queries handled by Race Space?
Yes, all queries are managed in-house. We can also see the top pages for new inbound conversations which means we are continuously working on improving website usability.
What if the participant can't find an answer?
No problem, if the self-help articles aren't getting participant's questions answered then our live chat system will allow one of our team to guide the participant through issues step by step.